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Security Policy

ArrowEX Solutions Limited Security Policy.

Last updated: December 28, 2023

This Security Policy describes how ArrowEX Solutions Limited (the "Site", "we", "us", or "our") securely collects, stores, and transfers your personal information when you visit, use our services, or make a purchase from https://arrowex.getdataware.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Security Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Security Policy.

Please read this Security Policy carefully. By using and accessing any of the Services, you agree to the collection, storage, and transfer of your information as described in this Security Policy. If you do not agree to this Security Policy, please do not use or access any of the Services.

Changes to This Security Policy

We may update this Security Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Security Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

Data Confidentiality

We digitally encrypt certain sensitive information (such as credit card information) using Secure Socket Shell (SSH) and Secure Sockets Layer (SSL) technology to ensure that your Personally Identifiable Information and transaction data is safe as it is collected, stored or transmitted.

Data Integrity

We digitally sign and verify certain critical information (such as transaction information) using digital signature technology to prevent accidental or malicious alteration of personal or transaction data while it is collected, stored or transmitted.

Data Access Controls

Access to your personal and transaction data is secured through:

  • Authentication - Login credentials are required to access personal information or system functions that is applicable to a specific user account.
  • Authorization - Permission restrictions are implemented to limit access to personal information or system functions that is applicable to a specific user account.
  • Auditing - An audit log is maintained for access to personal information or system functions that is applicable to a specific user account.

Contact

Should you have any questions about our security practices or this Security Policy, or if you would like to exercise any of the rights available to you, please call (+876) 537 6890 or email us at dataware@arrowex.net or contact us at 34 Lady Musgrave Road, Kingston 5, St. Andrew, 00000, Jamaica.

For the purpose of applicable data protection laws, we are the data controller of your personal information. Our representative in Jamaica is ArrowEX Solutions Limited.

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